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Debunking Myths about Senior Falls

By News

More than 25% of seniors experience a fall each year in America. Emergency departments see 3 million seniors for fall-related injuries. While falls are so common they’ve become the leading cause of both fatal and nonfatal injuries in adults over age 65, that doesn’t mean they are an inevitable fact of aging. In truth, the belief that falls are simply a natural part of getting older actually puts seniors at a greater risk for falls.

Balance and agility naturally wane in an older adult’s later years. If nothing is done, this decline puts seniors at a greater risk of experiencing an injury-inducing fall, but it doesn’t follow that there’s nothing you can do to prevent a fall from happening. Some basic steps toward fall prevention can make a senior much safer.

Read 5 myths about senior falls and how you can help keep yourself safer.

Choosing the Right Senior Living Option

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When you need to help a loved one find the senior living option that fits their care needs, the choices can seem a bit overwhelming. This short guide will explain the differences between assisted living and memory care, and give you some information to help you start moving toward the decision that’s best for your loved one.

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The Dangers of Seniors Living Alone

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Independence, freedom and self-reliance are woven into the fabric of American culture. There are scores of movies, books and songs about the loner who relies on their wits and skills. As teenagers, most of us couldn’t wait to be out of the house, making our own decisions. But as we grow older, what was thrilling in our teens and adulthood can start to become dangerous and risky.

According to the Administration on Aging, as of 2017, about 28% (14.3 million) of older adults are living alone (9.5 million women, 4.8 million men). But what are the dangers of seniors living alone? And is moving to a senior living community actually preferable to aging in place? This article will compare the benefits of senior living versus seniors living alone. And whether it’s possible to still be independent, happy and healthy while securing your future.

Read nine ways living alone can be hazardous to your health and learn how to protect yourself.

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Westminster Village Terre Haute’s Management Company Ranked #1 in J.D. Power 2022 U.S. Senior Living Satisfaction Study

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Life Care Services Awarded Highest Customer Satisfaction Among
Senior Independent Living Providers for the 4
th Consecutive Year

Westminster Village Terre Haute, managed by Life Care Services®, An LCS® Company, announced that its management company ranked highest in customer satisfaction with independent senior living providers for the fourth consecutive year in the J.D. Power 2022 U.S. Senior Living Satisfaction Study. Westminster Village Terre Haute is proud to be a part of Life Care Services, which also achieved the highest score in all six factors of independent living resident satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining. 

The J.D. Power 2022 U.S. Senior Living Study examines industry-level performance metrics of senior living providers and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty.

“Life Care Services is honored to again be recognized as the best in customer satisfaction among independent senior living providers,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “Receiving this award for a fourth consecutive year is a significant accomplishment, especially considering our teams serve nearly 40,000 residents in more than 30 states. This award recognition is the result of our team’s focus on providing the best independent senior living experience for our residents.”  

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 841 in the J.D. Power 2022 U.S. Senior Living Satisfaction Study, 24 points higher than the prior year. The study is based on responses from residents of the largest* U.S. independent senior living providers within the previous three years.

To schedule an experience and learn more about Westminster Village Terre Haute, request a visit online or call (812) 242-4600. 

About Life Care Services® 

Life Care Services, An LCS Company, has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, Life Care Services sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. Life Care Services is the nation’s second largest operator of senior living communities and has expertise in the management of both Life Plan and Rental communities. From independent living to assisted living, skilled nursing to memory care, at Life Care Services, Experience Is Everything. For more information, visit lifecareservicesLCS.com.

*Independent living providers included in the study must have had at least 7,000 living units and could not solely operate entrance-deposit communities. Included assisted living/memory care providers must have had at least 10,000 assisted living and/or memory care living units. Living unit data based on the Argentum Largest Providers Report, 2021.

Westminster Village Announces Two Key Appointments: Executive Director Colleen Matthews and Administrator Shannon Williams

By News

Westminster Village has appointed Colleen Matthews to the role of Executive Director and Shannon Williams to serve as Health Care Administrator. The two key appointees will offer leadership and operations expertise to the Life Plan Community, serving senior residents and their families in Terre Haute and the Wabash Valley.

       

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WHEN IS THE RIGHT TIME FOR SENIOR LIVING?

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You may not feel ready yet for senior living — and we get that — but there are many benefits to choosing to move sooner rather than later. Here are a couple of examples of common objections we hear all the time and why they shouldn’t stop you from making a smart choice for your future.

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J.D. Power Award 2021

Life Care Services Ranked #1 in Independent Living Customer Satisfaction by J.D. Power

By News

Nation’s second-largest senior living operator receives highest score in all 6 factors

Westminster Village is excited to announce our management company, Life Care Services, has become the first and only senior living company to rank first in customer satisfaction for three consecutive years among independent senior living communities in the J.D. Power 2021 – Senior Living Satisfaction Study. Life Care Services also achieved the highest score in all six factors of satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining.

“Life Care Services is honored to be recognized by our customers as the best among independent senior living communities for the third consecutive year,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “We are privileged to serve nearly 40,000 seniors across the nation. This recognition is meaningful because our residents recognize and value our commitment to serving them first and foremost, even as our industry navigated challenges over the past year.”

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 817 in the J.D. Power U.S. Senior Living Satisfaction Study. The study is based on responses from residents living in an independent senior living community within the previous three years.

“For 50 years, our employees have been dedicated to creating opportunities for purposeful living filled with rich experiences,” added Nelson. “There is nothing better than seeing how our employees have impacted those we serve and how that dedication has made a difference for our residents and customers.”

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at Westminster Village want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.

EverSafe 360° A New Standard of Safety

By News

The last year has identified an industry need for connected safety solutions, and LCS has answered the call.  Life Care Services, 40-year management partner of Westminster Village Terre Haute, Inc., developed EverSafe 360° as the new standard in overall safety for residents and team members.  Harnessing fifty years of senior living industry leadership, EverSafe 360° is the next evolution in the endless pursuit of elevating the total resident experience.  “Our latest LCS Signature Experience provides cutting-edge cleaning and disinfecting technologies and prioritizes every resident’s physical and mental well-being to create a truly comprehensive approach”, says Westminster Village Executive Director, Dan Smith. “EverSafe 360° is dedicated to addressing resident and team member needs during the best and the most challenging times.”

Key Components:

  • EverSafe 360⁰ Indoor Air Quality – Westminster Village recently installed Needlepoint Bi-Polar Ionization Technology, proven to enhance air quality through the introduction of ionized air. Ionized air attracts particles and airborne pathogens making them more likely to be caught in filters and not re-circulated in the air.   “We’re already enjoying the benefits in our Health & Rehab Center as well as common spaces throughout the campus.” Smith says.
  • EverClean 360⁰ – Through a partnership with Proctor & Gamble, the team utilizes daily disinfecting of all areas referred to as “high-touch” using various sanitation systems such as electrostatic disinfecting and large-area sanitation spraying capabilities. Extensive deep-cleaning protocols are in place for areas more prone to exposure and that are of greater public concern, such as health center residences.
  • EverSafe 360⁰ Common Area Flex Space – “We’ve reimaged the way we live and work together by maximizing space during emergency response situations.” Smith says. “This means creating outdoor dining space with the addition of The Crossroads Dining Patio, new seating and raised garden beds in the courtyard and new outdoor benches.”  Repurposing indoor spaces allows for proper distancing and the 32-acre campus allows for large gatherings in an open-air setting.
  • EverSafe 360⁰ Telemedicine – By utilizing telemedicine technology, residents can circumvent long wait times in doctors’ offices, limit potential exposures and avoid venturing out into less-than-ideal weather conditions. Every residence is equipped with a personal wireless network providing internet service needed to conduct virtual medical appointments.  Westminster now employs 2 full time IT team members to ensure residents remain connected and Health & Wellness Nurse Navigator to provide standby assistance to those in need.
  • EverSafe 360⁰ Engage – prioritizes mindfulness and the well-being of every resident addressing concerns affecting mental and emotional well-being. Smith explains, “Our Health & Wellness Nurse Navigator, Jamie Cusick, is a tremendous resource to residents in need of emotional and mental health services.”  “During the more difficult times, our team members implemented many successful programs such as; daily wellness calls, door-to-door deliveries of meals, mail, library books and special mid-day, themed treat carts.”  An in-house television channel provides WV administration an outlet for communicating updates, menus, exercise classes and entertainment directly into each apartment home.   Educational nature walks, fitness challenges, and outdoor concerts continue to offer opportunities for safe engagement.

 

FAQs

How does EverSafe 360° keep a resident safe?

EverSafe 360° utilizes a combination of best practices, real-time experience, and subject matter experts in a broad range of areas affecting safety and wellness. EverSafe 360° focuses on a unique blend of scientific and practical applications that work to create an environment that recognizes seniors’ risk and uses supported solutions to address the spread of infectious disease. EverSafe 360° has created a medical advisory board bringing together physicians and environmental specialists who focus on understanding infectious diseases, mental health, geriatrics, and epidemiology. This team of experts provides LCS-managed communities cutting-edge solutions to enhance resident and staff safety and wellness.

 

Who is LCS?

Established in 1971, LCS is a pioneer in the senior living industry and the nation’s second-largest operator. The LCS Family of Companies focuses on the development, operations management, marketing, sales management, and strategic planning for Life Plan Communities like Westminster Village across the United States.  Westminster Village, Inc Board of Directors has engaged the management services of Life Care Services since 1981.

 

What does EverSafe 360° mean for a future resident?

Future residents can be assured that Westminster Village is focused on doing what is best and right for those we serve. EverSafe 360° will provide prospective residents the comfort of knowing that together with our management partner, Westminster is making safety and wellness a top priority.

 

How can I learn more about EverSafe 360°? What can I share with my family/friends?

To learn more about EverSafe 360°, please visit our website at EverSafe360.com. There you will find supporting materials for this exciting new LCS Signature Experience.  You may also contact a Westminster Village representative directly to schedule your in-person or virtual appointment (812) 242-4600.  D.smith@WestminsterVillageIN.com