See what’s happening at Westminster Village Retirement Community!

Explore our latest news to visualize life at this inspiring retirement community. Then, join us for an upcoming event to see just how well you’re sure to fit in.

Westminster Village Announces Two Key Appointments: Executive Director Colleen Matthews and Administrator Shannon Williams

By News

Westminster Village has appointed Colleen Matthews to the role of Executive Director and Shannon Williams to serve as Health Care Administrator. The two key appointees will offer leadership and operations expertise to the Life Plan Community, serving senior residents and their families in Terre Haute and the Wabash Valley.


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You may not feel ready yet for senior living — and we get that — but there are many benefits to choosing to move sooner rather than later. Here are a couple of examples of common objections we hear all the time and why they shouldn’t stop you from making a smart choice for your future.

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J.D. Power Award 2021

Life Care Services Ranked #1 in Independent Living Customer Satisfaction by J.D. Power

By News

Nation’s second-largest senior living operator receives highest score in all 6 factors

Westminster Village is excited to announce our management company, Life Care Services, has become the first and only senior living company to rank first in customer satisfaction for three consecutive years among independent senior living communities in the J.D. Power 2021 – Senior Living Satisfaction Study. Life Care Services also achieved the highest score in all six factors of satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining.

“Life Care Services is honored to be recognized by our customers as the best among independent senior living communities for the third consecutive year,” says Joel Nelson, president and CEO of LCS, the parent company of Life Care Services. “We are privileged to serve nearly 40,000 seniors across the nation. This recognition is meaningful because our residents recognize and value our commitment to serving them first and foremost, even as our industry navigated challenges over the past year.”

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 817 in the J.D. Power U.S. Senior Living Satisfaction Study. The study is based on responses from residents living in an independent senior living community within the previous three years.

“For 50 years, our employees have been dedicated to creating opportunities for purposeful living filled with rich experiences,” added Nelson. “There is nothing better than seeing how our employees have impacted those we serve and how that dedication has made a difference for our residents and customers.”

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at Westminster Village want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page.

Life Care Services received the highest score among independent senior living communities in the J.D. Power 2019-2020 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit for more details.

EverSafe 360° A New Standard of Safety

By News

The last year has identified an industry need for connected safety solutions, and LCS has answered the call.  Life Care Services, 40-year management partner of Westminster Village Terre Haute, Inc., developed EverSafe 360° as the new standard in overall safety for residents and team members.  Harnessing fifty years of senior living industry leadership, EverSafe 360° is the next evolution in the endless pursuit of elevating the total resident experience.  “Our latest LCS Signature Experience provides cutting-edge cleaning and disinfecting technologies and prioritizes every resident’s physical and mental well-being to create a truly comprehensive approach”, says Westminster Village Executive Director, Dan Smith. “EverSafe 360° is dedicated to addressing resident and team member needs during the best and the most challenging times.”

Key Components:

  • EverSafe 360⁰ Indoor Air Quality – Westminster Village recently installed Needlepoint Bi-Polar Ionization Technology, proven to enhance air quality through the introduction of ionized air. Ionized air attracts particles and airborne pathogens making them more likely to be caught in filters and not re-circulated in the air.   “We’re already enjoying the benefits in our Health & Rehab Center as well as common spaces throughout the campus.” Smith says.
  • EverClean 360⁰ – Through a partnership with Proctor & Gamble, the team utilizes daily disinfecting of all areas referred to as “high-touch” using various sanitation systems such as electrostatic disinfecting and large-area sanitation spraying capabilities. Extensive deep-cleaning protocols are in place for areas more prone to exposure and that are of greater public concern, such as health center residences.
  • EverSafe 360⁰ Common Area Flex Space – “We’ve reimaged the way we live and work together by maximizing space during emergency response situations.” Smith says. “This means creating outdoor dining space with the addition of The Crossroads Dining Patio, new seating and raised garden beds in the courtyard and new outdoor benches.”  Repurposing indoor spaces allows for proper distancing and the 32-acre campus allows for large gatherings in an open-air setting.
  • EverSafe 360⁰ Telemedicine – By utilizing telemedicine technology, residents can circumvent long wait times in doctors’ offices, limit potential exposures and avoid venturing out into less-than-ideal weather conditions. Every residence is equipped with a personal wireless network providing internet service needed to conduct virtual medical appointments.  Westminster now employs 2 full time IT team members to ensure residents remain connected and Health & Wellness Nurse Navigator to provide standby assistance to those in need.
  • EverSafe 360⁰ Engage – prioritizes mindfulness and the well-being of every resident addressing concerns affecting mental and emotional well-being. Smith explains, “Our Health & Wellness Nurse Navigator, Jamie Cusick, is a tremendous resource to residents in need of emotional and mental health services.”  “During the more difficult times, our team members implemented many successful programs such as; daily wellness calls, door-to-door deliveries of meals, mail, library books and special mid-day, themed treat carts.”  An in-house television channel provides WV administration an outlet for communicating updates, menus, exercise classes and entertainment directly into each apartment home.   Educational nature walks, fitness challenges, and outdoor concerts continue to offer opportunities for safe engagement.



How does EverSafe 360° keep a resident safe?

EverSafe 360° utilizes a combination of best practices, real-time experience, and subject matter experts in a broad range of areas affecting safety and wellness. EverSafe 360° focuses on a unique blend of scientific and practical applications that work to create an environment that recognizes seniors’ risk and uses supported solutions to address the spread of infectious disease. EverSafe 360° has created a medical advisory board bringing together physicians and environmental specialists who focus on understanding infectious diseases, mental health, geriatrics, and epidemiology. This team of experts provides LCS-managed communities cutting-edge solutions to enhance resident and staff safety and wellness.


Who is LCS?

Established in 1971, LCS is a pioneer in the senior living industry and the nation’s second-largest operator. The LCS Family of Companies focuses on the development, operations management, marketing, sales management, and strategic planning for Life Plan Communities like Westminster Village across the United States.  Westminster Village, Inc Board of Directors has engaged the management services of Life Care Services since 1981.


What does EverSafe 360° mean for a future resident?

Future residents can be assured that Westminster Village is focused on doing what is best and right for those we serve. EverSafe 360° will provide prospective residents the comfort of knowing that together with our management partner, Westminster is making safety and wellness a top priority.


How can I learn more about EverSafe 360°? What can I share with my family/friends?

To learn more about EverSafe 360°, please visit our website at There you will find supporting materials for this exciting new LCS Signature Experience.  You may also contact a Westminster Village representative directly to schedule your in-person or virtual appointment (812) 242-4600.



How Life Plan Communities Boost Resilience, Emotional Wellness, and Life Satisfaction

By News, Uncategorized

senior couple laughing2021 was the third year of the comprehensive five-year Age Well Study from the Mather Institute. The ultimate goal of this study is to understand more about the impact living at a Life Plan Community has on residents’ overall health and quality of life over time. To compile Year 3 results, researchers interviewed 4,191 residents from 122 Life Plan Communities across the United States. This year’s focus centered around residents’ emotional wellness, specifically happiness and life satisfaction. Survey respondents reported on their own feelings to account for differences in personalities and expectations.

First, What Is a Life Plan Community?
To understand how living at a Life Plan Community affects overall health and wellbeing, let’s first clearly define what a Life Plan Community is. Also known as a continuing care retirement community (CCRC), a Life Plan Community is a senior living community that provides active independent living, as well as a continuum of senior health services — likely including some combination of assisted living, rehabilitation, skilled nursing and memory care. This type of community allows residents to age in place and transition to levels of care if/when they need to with relatively little trouble.

Year 3 Results of the Age Well Study
On a scale of 1 to 7, the respondents reported an average level of life satisfaction and happiness of 5.9, and even the responses in the lowest 25% of life satisfaction were above the midpoint on the scale. A number of factors appear to influence reported satisfaction and happiness levels.

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Mayor Bennett Scheduled to Proclaim July 8, 2021, Westminster Village Day

By News

mayor bennet smiling Mayor Duke Bennett will proclaim July 8, 2021, “Westminster Village Day” in the city of Terre Haute. In honor of the occasion, one resident of the Wabash Valley’s not-for-profit Life Plan Community, Jack Newman, will be there—because it was all his idea, and a gift from his son.

When Newman’s grown son wondered what to give the guy who has everything, a local charity fundraiser offering “A Mayor for a Day Experience” proved to be the perfect answer. Dad would have the chance to shadow Mayor Bennett. Even before Newman’s big day of civic duty in July, he demonstrated a passion for politics.

“It was Jack’s request to have the special day named after his home—Westminster Village,” says Executive Director Dan Smith. “We couldn’t be more proud. Our chef will be treating the entire staff of the mayor’s office to homemade cinnamon rolls—and a few representatives of our team will be there—bright and early at 9 a.m.—to support Jack when Mayor Bennett reads the proclamation.”

According to Smith, “It’s hard to predict what else Jack might accomplish as he shadows the mayor and offers ideas. But we couldn’t be more delighted to see him represent Westminster Village and our greater community. He’ll no doubt be a great temporary volunteer to the mayoral staff!”

Westminster Village Life Plan Community offers independent living, assisted living, skilled nursing and rehabilitative services—all under one roof. Serving Terre Haute and the Wabash Valley of western Indiana for 40 years, the community is located at 1120 E. Davis Drive and managed by Life Care Services®, An LCS® Company.


About Life Care Services

Life Care Services®, An LCS ® Company, leads the way in senior living with over 50 years of proven experience. This innovative leadership brings passion and performance through strong financial stewardship, lifestyle-centered services as well as high quality health services in communities as unique as the individuals who live in them.

Westminster Village Team Member Jan Cockrell Retires After 40 Years

By News

Westminster Village, the Life Plan Community serving Terre Haute and the Wabash Valley, is proud to recognize the retirement of Jan Cockrell. One of the community’s original team members, Cockrell joined the team as Director of Leisure Services even before the newly constructed community opened its doors nearly 40 years ago.

“Although our entire Westminster Village family of team members and residents will miss Jan, her unwavering commitment and passion for this community over the last four decades has earned her a well-deserved, relaxing and rewarding retirement,” says Executive Director Dan Smith. “We’re all just very happy for her!”

Reflecting on her career, Cockrell says, “I have truly enjoyed coordinating special events and am perhaps most proud of the well-rounded program of educational and recreational activities I developed for Westminster Village residents and community members over the years.”

One of Cockrell’s most notable accomplishments was the launch of a motorcoach travel program, serving approximately 500 seniors in the surrounding community for more than 35 years.

What’s next for Cockrell? “I plan to continue teaching as an Adjunct Faculty member at Indiana State University in the Community Engagement Department and will extend my service on the ISU Advisory Council of the College of Health and Human Services. Of course, I’m also looking forward to traveling with friends and family.”

The community will host a retirement party for Cockrell on Friday, June 11 from 3 to 6 p.m. at Westminster Village, located at 1120 E. Davis Drive in Terre Haute. Past colleagues, resident family memories and friends who got to know Cockrell during her tenure at the community are welcome to attend. Attendees are encouraged to call (812) 242-4636 with questions or to confirm their attendance.